Returns Center

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Common Returns Questions

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are inspected by the store, you'll get your refund typically within 48 hours.

Are returns free?

Customers are responsible for paying for the shipping cost of any returns. Original shipping costs are not refundable. 

Who do I contact if I'm having trouble?

Please email with any questions.

What items are returnable?

  • Full-priced items purchased in the last 30 days. If a promo code was used, returns are based on that promotion's terms and conditions.
  • Items must have original tags and sanitation liners attached.

What items are non-refundable?

  • Items marked as final sale.
  • Free gifts or promotional items with retail value.
  • Items that are worn, washed, dirty or soiled.
  • Dippin’ Daisy’s reserves the right to decide whether or not a product has been soiled. If we do declare an item as soiled, the order will not be given a refund or store credit and we cannot send back the item—legally, we have to damage out soiled items.
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